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Ordered a 3 speed cruiser, got a single speed |
May 13, 2020 |
Reviewer:
Alex Fennell from Santa Cruz , CA United States
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I was so excited to find these cruisers for my wife and I. We ordered two 3 speed cruisers, were charged for the 3 speed cruisers, then received an email 3 days later notifying us they no longer had them in stock. Our options were to get a single speed and be reimbursed for the 3speed. Or to get a single speed and BUY a 3 speed wheel set which would have put us out an additional charge. I felt because the site showed us the bikes were available and we were charged for them, abc bikes should have given us the 3 speeds wheel set per bike. Not only that but when we received our bikes, the ladies cruiser back tire tube was damaged and wouldn’t hold air. Nik was GREAT and provided us a replacement tube no question and shipped it out fast. The bikes themselves are beautiful and run well, I’m just a bit upset that we had our hope up about receiving a 3 speed cruiser and received only a single speed. Maybe the site should be more regulated and inventory up to date.
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